OTC Collections Specialist

About Our Client

This role is with a well-established large organization operating in the business services industry. The company is known for its robust financial operations and commitment to excellence in delivering professional solutions.

Job Description

• Contact and follow up daily with your customers by phone calls or e-mails.
• Understand the whole OTC process for better dispute management.
• Understand the legal and contractual recruitment scope.
• Coordinate with the Billing Teams to solve invoice related disputes.
• Collaborate with the Sales Team in negotiations with customers.
• Liaise with the Cash Allocation Team to follow up customers\' payments and its correct matching.
• Give and keep visibility to the Sales Team on their portfolio\'s Collection status.
• Collaboration on one-off French and European projects (reporting, training, process improvement, etc.).
• Prepare the litigation file for Legal procedures.
• Achieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts.

The Successful Applicant

What’s on Offer

If you are ready to take the next step in your accounting and finance career, apply now to join this exciting opportunity in Kuala Lumpur!

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