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O2C Senior Analyst

O2C Senior Analyst

ACCA CareersPetaling Jaya, Selangor, Malaysia
6 hours ago
Job description

Overview

The Order-to-Cash (OTC) function is responsible for managing daily transactional operations, with a primary focus on sales reconciliation across retail stores, e-commerce platforms, and O2O (online-to-offline) channels. This position requires the individual to work closely with stakeholders including store operations, payment management vendors and other related parties to ensure timely and accurate daily reconciliation.

Client details : Global MNC

Responsibilities

  • Engage with the business and stakeholders on regular end-to-end process reviews to identify changes and improvements to enhance performance and efficiency.
  • Report to and collaborate with the Team Lead as well as internal stakeholders such as Global Headquarter, Local Management and Lines of Business.
  • Ensure sales receivables are reconciled and settled timely; investigate discrepancies and work with stakeholders to implement business solutions that prevent financial risks.
  • Analyze aged and outstanding items, follow up to ensure timely clearance, and monitor movements to keep accounts clean and up-to-date; discuss findings with stakeholders for process improvement and preventive control.
  • Maintain Master Data; prepare Journals, Reconciliation Reports, and Accounting Analysis reports to ensure transaction completeness and accuracy in line with process handbooks and closing cockpit requirements (timelines and quality checklist).
  • Ensure closing activities are carried out effectively and in accordance with the closing schedule; document and obtain agreement for any deviations due to business requirements.
  • Ensure compliance with internal controls, accounting standards and company procedures to maintain integrity of financial information.
  • Act as main point of contact within the team for SAP technical and business processes within the OTC regime.
  • Engage in issue management (within process and cross-process) and perform root cause analysis; drive discussions with stakeholders on findings and actions for improvement.
  • Develop and review work procedures and document flows to identify areas for improvement.
  • Identify opportunities for continuous improvement within the OTC regime to drive productivity and strengthen control while supporting standardization.
  • Manage OTC performance and efficiency through regular KPI reviews and drive actions to improve operational performance.
  • Understand systems and tools to achieve business results; work with IT / SAP / other functions to drive process automation.
  • Participate in multiple projects and finance initiatives, contributing to successful implementation within set timeframes and budget.

Team Development

  • Onboard new team members to ensure effective knowledge transfer and handover within the team.
  • Promote continuous improvement mindset and support team members in completing improvement initiatives to enhance processes within the team remit.
  • Profile

  • Minimum qualifications : Advance Diploma / Degree in Accounting / Finance / Business or CPA / MIA equivalent.
  • Minimum 3 years of relevant experience in Accounting / Finance or SSC with proven OTC experience.
  • Proficiency in financial / accounting tools (SAP HANA / FIORI / BI SAP Analytics / Cadency / Blackline / LINKKI / POS / TEAMWORK) and other operation systems (MS / Google Office, SNOW, Power BI, Power Query, Tableau, Google Looker, Concur, etc.).
  • Strong analytical skills with the ability to communicate observations effectively, high attention to detail and accuracy.
  • Good communication skills in English; knowledge of Mandarin is a plus.
  • Able to work professionally and collaboratively with a wide range of stakeholders (internal and external).
  • Ability to interpret and apply professional accounting standards (e.g., IFRS).
  • Ability to prepare, analyze, and interpret accounting analysis or investigations to support business decisions.
  • Experience with migration and improvement projects (local and global).
  • Experience in process modelling / documentation.
  • Strong problem-solving skills and proactive mindset to enhance and improve processes.
  • Job Offer

  • Competitive salary package, benefits, career progression, global exposure.
  • Application

    To apply online please click the "Apply" button below. For a confidential discussion about this role please contact Tessa Tian at .

    Agency : Agensi Pekerjaan Michael Page International (Malaysia) Sdn Bhd | Registration No. -W.

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    Senior Analyst • Petaling Jaya, Selangor, Malaysia

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