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E-Commerce Specialist (Shopify, Shopee, Amazon)

Futurizta Tech Malaysia Sdn. Bhd.PenangMalaysia, Penang, Malaysia

1 day ago

Job description

About Us : Futurizta Tech is a fast-growing premium tech brand based in Australia specializing in innovative mobile accessories. With multiple successful Kickstarter campaigns and global sales on Shopify and Amazon, we’re scaling to the next level — and looking for an E-Commerce Specialist / Manager to drive growth across our B2C platforms.

Responsibilities

Platform & Store Management

Shopify : Manage product listings, A / B test titles, descriptions, and bundles; implement CRO — test landing pages and checkout flows; oversee store theme updates, navigation, and UX improvements; track abandoned cart recovery and email retargeting flows.
Amazon (FBA) : Optimize product SEO (titles, bullets, backend keywords); manage A+ Content / Storefront branding; track Buy Box %, review acquisition, and competitor ranking; scale PPC campaigns and test new keywords monthly.

Marketing & Growth

Paid Ads : Run Meta, Google, TikTok campaigns; test creatives and audiences; optimize ROAS.

Content Funnel : Collaborate with design / UGC team for ads, influencer collaborations, and social proof.

Email & Retargeting : Manage Klaviyo flows (welcome, cart abandon, upsell).

SEO & Content : Oversee blog, product SEO, and organic ranking strategy.

Analytics : Build dashboards for CAC, ROAS, AOV, and LTV across platforms.

Sales & Revenue Strategy

Plan quarterly sales campaigns (holiday, bundles, upsells).

Monitor and propose pricing adjustments (Shopify vs Amazon parity).

Create reseller & affiliate programs to expand reach.

Ensure consistent growth targets are set and achieved.

Operations & Fulfillment Support

Coordinate with 3PL to ensure smooth fulfillment.

Track delivery SLAs and handle escalations.

Forecast inventory based on sales velocity & campaigns.

Align with product team on stock readiness for launches.

Strategic Growth & Expansion

Research new markets (e.g., EU expansion, Shopee / Lazada if relevant).

Test new sales channels (e.g., TikTok Shop, Walmart Marketplace).

Scout and manage influencer / affiliate partnerships.

Work closely with CEO to identify new product-market fits.

Leadership & Reporting

Build weekly dashboards (sales, ads, KPI summary).

Proactively recommend strategies to CEO & CMO.

Mentor junior team members (future growth : e-comm assistant).

Be accountable for revenue contribution from B2C channels.

Requirements

2–5 years of experience in E-Commerce (Shopify, Amazon, Shopee, etc.).

Strong knowledge of digital ads (Meta, Google, TikTok) and analytics tools.

Hands-on with listing optimization, ad scaling, and sales funnels.

Strong project management skills (Kickstarter / Indiegogo experience is a plus).

Detail-oriented, KPI-driven, and eager to scale revenue.

Perks & Culture

Young, dynamic team under 30.

Google-style office with lounge, snacks, and flexible work environment.

1 day WFH per week.

Growth opportunities and performance bonus.

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Specialist Specialist • PenangMalaysia, Penang, Malaysia

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