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Customer Service Executive
Efficient E-Solutions BerhadJalan Astaka, Shah Alam, Selangor, MY30+ days ago
Job descriptionCandidate must possess at least a Diploma / Advance Diploma in Business Administration or other related discipline Minimum 2 years working experience in related field in similar industry Able to answer incoming customer calls regarding billing issues, product problems, service questions and general client concerns Good telephone etiquette and customer service skills
Job Vacancy
Customer Service Executive
Job Descriptions
- Responsible for corporate account in terms of responds to service requests, inquiries and complains over the phone, via e-mail, or in person
- Provides solutions and information to concerns.
- Preparation and standardization of documentation, reports and proposals given to clients. Ensure maximum goodwill from all transactions.
- Performs monitoring activities such as follow-up with customers on job progress and to gather information necessary to process orders thoroughly.
Requirements
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Customer Service Executive • Jalan Astaka, Shah Alam, Selangor, MY