Customer Support

Overview

Play a key role in expanding the Asia-Pacific region for one of the world’s leading direct marketing wellness brands. Enjoy a competitive salary paired with a range of comprehensive company benefits . Be part of a brand offering wellness products you can truly believe in . Are you passionate about health and wellness ? Interested in working for a global company with limitless growth potential ? Searching for a role that aligns with your lifestyle and values ?

We are Zinzino , a global direct sales company from Scandinavia specialising in test-based, personalised dietary supplements and scientific skincare . We are a company with the ambition to build a strong brand in direct sales and preventive health, with products whose effectiveness can be tested and backed up by scientific studies.

The Role

As a Customer Support , you’ll be part of a dynamic team of network marketing professionals and passionate Zinzino advocates. Reporting to the Asia Pacific Head of Support , you will be responsible for overseeing and supporting our Partner (salesforce) community for their continued growth and development in their Zinzino Business.

Your Day-to-Day Responsibilities

• Provide responsive and effective support to Partners and Customers , including handling inbound and outbound calls, emails , and ensuring all inquiries and issues are addressed in a timely and professional manner .
• Build and maintain strong relationships with Partners through consistent communication and support.
• Support marketing efforts by reviewing and assisting with bilingual materials, translations , and web-based content , ensuring accuracy and attention to detail.
• Demonstrate a solid understanding of the Zinzino Compensation Plan , Policies and Procedures , and ensure compliance in all communications and support activities.
• Participate in and contribute to business opportunity meetings, product trainings, and support sessions , staying current with all company offerings, promotions, events , and operational updates.
• Assist with quality assurance by reviewing and analyzing customer interactions (calls and emails) to help maintain service standards.
• Perform ad-hoc duties and tasks as assigned by management, while following all directions and guidance provided.

Qualifications & Requirements

Is This You?

You're a natural people person—someone who thrives on building strong relationships. You're honest, dependable, and passionate about solving problems and creating meaningful improvements. Whether it’s writing, leading a group, or stepping up to take initiative, you do it with confidence and clarity.

Perks & What We Offer

We offer a competitive salary , comprehensive company benefits , and an excellent work-life balance . If you're seeking a role where your professional growth is just as important to us as it is to you—let’s talk.

This is a rare and exciting opportunity —a role that brings you diversity, recognition, and career progression.

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