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Circle Lead, Treasury Operations Service Partner Support
RHB Banking GroupKuala Lumpur, Kuala Lumpur, Malaysia24 days ago
Job descriptionDetermine a strategy, in alignment with Service Partner Lead to deliver the long term target for the Circle In conjunction with Service Partner Lead and other Circle Leads, ideate actionable initiatives for the Service Partner Remove obstacles and coordinate actions for successful implementation of initiatives Continuously engage other CO / stakeholders to align on priorities and major dependencies Regularly review report on team performance and examine areas for improvement Report the progress of Circle to Service Partner Lead on a frequent basis Actively explore and assess opportunities for improvement of results and define feasible steps for Circles within the Service Partner to achieve improvements Together with relative Service Partner Lead, hold responsibility for success of the team in achieving target performance Align with Service Partner Lead on the objectives of the teams in Circle and remove any misalignment Play harmonizing role in alignment of team's objective Understand and communicate performance target and initiatives to team leads Refine and clarify key issues faced by teams and customers from team leads Ensure continuous improvement, coordinating with other parties within the Service Partner if necessary Closely work with team leads to ensure team members are evaluated fairly and can improve performance Manage and perform relevant static data verification and maintenance for Treasury’s counterparty in all Treasury-related systems Manage and participate in all GTGM’s initiatives and new products’ implementations Lead, manage and participate in Regulatory and / or Market initiatives involving GTOPS Execute custodian operation of customers’ stocks and securities accurately and timely Manage Treasury Collateral Management and ensure all MTM Variation Margins are paid / received accordingly Effectively manage all Group Treasury Operations SP administrative matters
Circle Lead, Treasury Operations Service Partner Support
Join to apply for the Circle Lead, Treasury Operations Service Partner Support role at RHB Banking Group
Execute the Service Partner strategy and ensure value delivery from teams, by curating the team's performance and initiate continuous improvements in the circle based on customer needs
- Lead all teams to ensure performance are within the Service Level Agreements (SLAs)
- Provide efficient & effective support to GTGM’s business development, system operational support & services
- Serve as a “business partner” representing Group Treasury Operations SP to proactively work with GTGM in providing effective fulfillment and issue resolution
- Strong adherence to regulatory reporting requirements
- Drive continuous improvement and optimization of processes to enhance customer centricity and productivity
- Oversee the overall HR and administrative matters for the circle
Circle vision and Value delivery
Continuous improvement of performance
Coordination & prioritization
Support and team management
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Operation • Kuala Lumpur, Kuala Lumpur, Malaysia
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