Senior Policy Administration & QA Lead

A leading technology and services firm in Kuala Lumpur is seeking a Senior Advisor to oversee complex policy administration tasks. The role involves ensuring accurate processing of customer records, mentoring junior staff, and resolving escalated issues. Ideal candidates will have 3-5 years of relevant experience and proficiency in Cantonese, Mandarin, and English. This position offers the opportunity to contribute to compliance and quality assurance in a fast-paced environment.

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