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Customer Care Consultant (Bukit Mertajam, Penang)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.Seberang Perai, Penang, Malaysia

15 hours ago

Job description

Overview

3,000 MYR ~ 4,200 MYR

Medical & Healthcare

Job Description

Patient's education i.e. consultation
Patient's registration, appointment scheduling and follow-up
Coordinating and scheduling surgeries
Attend to patients needs
Ensure smooth patients flow
Assist in marketing activities such as roadshows occasionally (applicable only when MKN / KKM SOP open up)
Statistics report

Qualifications

Requirement

Education Background : Diploma / Degree in any field is fine (cdd with science background is preferable)

Experience : 1-2 years of experience in customer service role, and need to have exp in selling treatment packages

Require Skill : Customer oriented and meticulous

Additional Information

EPF,SOCSO

Staff incentive (monthly target hit – will be paid quarterly).

Bonus will pay in March and June. 0 - 2.5 months bonus

15 days AL

Long service cash reward from 3 years onwards – up to RM21,700 in total

Vision Correction (staff free & Family discounted)

Staff discount for surgery (family)

Comprehensive eye check up (staff and family free)

Insurance, Hospitalization, Accident Coverage

Maturity (female 101 days, male 30 days)

Outpatient claim - RM300 per annum, if whole year no mc & no claim, will be paid RM300 as healthy reward

Staff Birthday leave (half day), Spouse birthday – Half day

Festival Leave (Eve of CNY, Raya & New Year)

Mileage claim : RM0.60 per km (business trip)

Increment : Based on performance

Bonus – based on company’s growth, center’s performance & staff performance

Training provided

If work up to 8pm, meal provided

Company Subsidy RM100 per annum per confirmed staff – credit into center funding for team outing

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Customer Care Consultant (Bukit Mertajam, Penang) • Seberang Perai, Penang, Malaysia

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