Assistant Manager, Information Technology Management

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Asset Management & End User Computing (EUC) : To lead and optimize IT asset management, and procurement processes while ensuring compliance, security, and high-quality end-user support. The role also focuses on developing team capabilities and driving continuous service improvement across the organization.

Hardware Asset Management (HAM) :

• Oversee lifecycle management of IT hardware assets including laptops, desktops, and peripherals.
• Ensure timely onboarding and refresh of hardware assets, avoiding shortages and minimizing warranty expiry gaps.
• Monitor leasing schedules and ensure timely return of leased assets to avoid unnecessary charges.
• Maintain accurate inventory records in SNOW or equivalent asset management systems.
• Coordinate with vendors and internal teams for procurement, delivery, and disposal of hardware assets.

Software Asset Management (SAM) :

L2 End User Computing (EUC) Support

Build a career with us as we help our customers and the community live healthier, longer, better lives.

#J-18808-Ljbffr