A leading BPO service provider in Petaling Jaya is seeking a dynamic Team Leader to oversee daily operations for a Cruise Campaign supporting the Hong Kong market. The ideal candidate will have excellent client management skills, experience in team leadership, and strong attention to detail. Responsibilities include supervising agents, ensuring KPI achievement, and fostering a positive work environment. This position offers opportunities for personal and professional growth.
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Customer Service Team Lead • Petaling Jaya, Selangor, Malaysia