A leading Internet-based platform company in Kuala Lumpur is seeking an experienced Customer Service Deputy Lead. This role involves overseeing a team of 30+ to ensure exceptional customer service, requiring a strong background in BPO management and fluency in Mandarin, Cantonese, and English. The ideal candidate will excel in problem-solving, team leadership, and process optimization. This is a contract role offering opportunities to thrive in a fast-paced environment.
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Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia