Head of Go to Market Systems - Adabas & Natural
Software AG Operations Malaysia Sdn Bhd (fka webMethods).
Software AG helps companies to manage and optimize their operations, infrastructure and technology with products that simplify complexity, increase transparency and prepare organizations for change.
Responsibilities
- Lead the Go To Market Systems Unit within IT and serve as a principal expert in the field with significant experience.
- Act as the lead vendor manager for Salesforce and all related Go to Market systems vendors.
- Commission work beyond the supply capability of the product team from established service providers, providing a burst facility when demand exceeds supply.
- Be the Category Manager for Sales and Marketing systems categories.
- Deliver the Salesforce / Marketo / other Application Support Services for the business.
- Lead Salesforce and other go to market systems projects as they arise and work with the service provider burst facility within the category II (external support) budget to optimise use of the product team versus third parties on a case by case basis.
- Lead business applications support with internal staff and third party service providers as required to optimise the long term cost position for the organization.
- Lead Salesforce / Marketo / other requests to third party suppliers as volume of demand exceeds supply.
- Manage Salesforce and Marketo for IT as IT vendor manager.
- Manage burst facility suppliers as vendor manager.
- Category Manage CRM / Marketing / Sales Automation category and understand current Salesforce licensing policy and pricing, and the cost range of Salesforce related services from vendors.
Key Skills & Competencies
IT Leadership, team work and cross functional working.Salesforce / CRM / Marketing / Sales Automation design and configuration.Salesforce deployment, modification and upgrades.Salesforce related and add-on / partner products design and configuration / change / updates / support / problem management.Microsoft Power Products (Power BI / Power Automate / Power Apps / Azure AI / etc) design and configuration / change / updates / support / problem management as add on components to the sales automation architecture.Experience Required
IT Leadership, leading direct reports and working with peers / colleagues across the IT organisation to achieve strategic business and technology goals.Salesforce products gained in a modern operating environment, and Salesforce professional certifications (Trailhead Certifications and others) relevant to the products used.Salesforce as a vendor, and experience negotiating with Salesforce and partners and an understanding of their motivation, processes and licensing parameters. Experience of negotiating with Adobe and their partners, motivation, processes and licensing parameters.Salesforce products at a ‘Principal Expert’ level.Application architecture design and practical application in a Salesforce centric sales environment.Education Required
There is no absolute metric placed on educational requirements. We expect the successful candidate will have completed Salesforce and other professional certifications (Trailhead etc) in the products being used, and can demonstrate the professional application of this education and experience in a practical sense.#J-18808-Ljbffr