Be well-acquainted with the company’s operational procedures, product features, and the professional knowledge required for business activities.
Conduct basic testing and preliminary troubleshooting for system anomalies on the vendor’s or client’s side, resolve common issues, and record and report the outcomes.
Possess familiarity with the architecture of online games (Web / App) or Business-to-Business (B2B) systems, and provide comprehensive product explanations to vendors or clients.
Assist vendors or clients in product configuration services, and maintain existing product configurations to ensure service quality and stability.
Document vendor or client requirements, consolidate and conceptualize such requirements, and possess the capability to formalize them into written documentation for subsequent operations.
Requirements
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Analyst • Kuala Lumpur, Kuala Lumpur, Malaysia