Customer Service Specialist (Malay English, Work in Office)Summitnext • Sungai Petani, Kedah, Malaysia
Customer Service Specialist (Malay English, Work in Office)
Summitnext • Sungai Petani, Kedah, Malaysia
8 days ago
Job descriptionDiploma and above Excellent English and Malay communication skills (written, verbal, listening) 1-2 years of BPO experience will be an added advantage. Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player. Proficiency in office software and computer operation Ability to work in a fast-paced working environment and work under pressure Full-time, rotational shift, 5 days a week Basic RM2000 Performance KPI (up to RM250 per month) EPF, Socso Birthday Leave Maternity leave Annual Leave, Maternity Leave, Parental Leave, etc Opportunities for promotion Professional development Immediately Glassdoor : Instagram : LinkedIn : Website :
We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.
As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Customer Specialist , providing unrivalled support to clients within the logistics industry.
Position
Customer Service Specialist (Malay English, Work in Office)
Job Description
- Respond to customer inquiries and obtain customer information in a timely manner through calls, emails, and other contact tools.
- Resolve customer complaints to achieve high customer satisfaction
- Record and submit customer complaints using the internal system according to the provided SOP.
Job Requirements
Job Type
Salary
Benefits
Expected Start Date
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Customer Service Specialist • Sungai Petani, Kedah, Malaysia
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