Requirements
- Minimum SPM / Diploma in Business, E-Commerce, Marketing, or a related field.
- At least 2 years of experience in sales or e-commerce is an advantage.
- Tech-savvy with a strong understanding of online selling platforms.
- Excellent communication skills in English and / or Bahasa Malaysia.
- Proactive, highly motivated, and capable of working independently and collaboratively within a team.
- Positive attitude, quick learner, and eager to embrace new challenges.
- Flexibility to work on weekends or outside regular hours during major campaigns.
- Preferred Qualification : Proven track record of achieving sales targets.
Responsibilities
Key Responsibilities :
E-commerce Sales Management : Oversee and optimize daily sales activities across key e-commerce platforms, including our website, Shopee, Lazada, and TikTok Shop, ensuring a seamless customer experience and maximizing sales potential.Customer Engagement : Provide exceptional customer service by promptly addressing inquiries via live chat, email, and social media channels, building strong customer relationships and fostering brand loyalty.Performance Analysis and Reporting : Generate comprehensive sales reports, analyze campaign performance, and conduct market research to identify trends and opportunities for improvement, informing data-driven decision-making.Sales Campaign Execution : Support the planning and execution of online sales campaigns and promotions, collaborating with the marketing team to drive traffic, increase conversion rates, and achieve sales targets.Cross-functional Collaboration : Work closely with marketing, operations, and customer service teams to ensure alignment and effective execution of sales strategies, resolving issues and optimizing processes.Sales Target Achievement : Consistently meet and exceed individual and team sales targets, contributing to the overall success of the company and earning recognition for your achievements.Market Opportunity Identification : Proactively identify emerging market opportunities and propose innovative sales strategies to capitalize on them, driving revenue growth and expanding our customer base.Benefits
Annual LeaveMedical LeaveSOCSOAdditional Benefits
Training ProvidedAllowance ProvidedSkills
Negotiation Communication Sales Strategy
Important Information
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