Management Trainee-AR-CN

Overview

Job Description - Management Trainee-AR-CN (CPG )

Management Trainee-AR-CN - CPG

Position : Management Trainee-AR

Location : Sunway, Malaysia

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Responsibilities

• Understand and be able to clearly articulate all OTC processes and policies specific to the portfolio.
• Perform activities such as collections, cash app, deduction management, credit management, contract management.
• Collaborate with cross-functional teams including but not limited to Automation, Training, Quality to ensure processes & policies are working effectively.
• Participation in system projects, coordinate and organize activities ensuring timely and quality completion of assigned activities including UAT and implementations.
• Ensure operational risks are identified and work on corrective actions, including but not limited to Dunning, Statements, Unapplied Cash & Credits.
• Monitor collection performance concerning effective utilization of systems and perform collection actions to ensure targets are met.
• Identify & coordinate process improvement initiatives.
• Participate in governance meetings at country / region level. Ensure right collaboration with the team members to meet deliverables and motivate & help them develop the process standards.
• Accomplish all responsibilities in line with Genpact’s compliance and integrity requirements.
• Ad hoc reporting capabilities and data analysis as required.

Qualifications

Why join Genpact?

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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