Solution Manager (Kuala Lumpur)

Why This Job Is Exciting :

As a Solution Manager, you'll be at the intersection of cutting-edge biometric technology and real-world implementation, helping our partners and customers leverage our solutions for critical identity applications including elections, customer onboarding, passport issuance, border control, and more. You'll transform complex technical capabilities into seamless, practical solutions.

You’ll have the opportunity to :

Within one month, you will…

• Dive deep into our biometric technology stack through comprehensive trainings on SDKs, ABIS architecture, and integration methodologies
• Shadow live customer training sessions to understand real implementation challenges and solutions
• Begin enhancing our technical materials with your fresh perspective and insights
• Build relationships with key team members across Professional Services and R&D

Within three months, you will…

Within six months, you will…

Within one year, you will…

Requirements

About You :

You are a self-reliant generalist with a can-do attitude. You like to learn, communicate with customers and solve problems. You align strongly with our company values and mission, and you thrive in an environment that is focused on successful project delivery.

Qualifications :

Tech stack & background :

We’re looking for talent with a software engineering background. You don’t need to be fluent in every technology listed below, but this is the ecosystem we work with - so the more you’re familiar with, the better prepared you’ll be for the role.

Technologies you may come across in the role :

Level :

This role is at T4 / T5, representing a mid-to-senior technical position where your coding proficiency and problem-solving abilities are essential. We're looking for professionals who can write efficient code for data migrations, develop custom tools, and architect elegant solutions to complex integration challenges. Your experience debugging intricate technical issues, optimizing system performance, and thinking algorithmically will be immediately valuable. This level demands both technical depth and creative problem-solving, you'll analyze requirements, identify optimal implementation approaches, and develop robust solutions while maintaining the flexibility to adapt to evolving customer needs. The position offers significant autonomy while providing the support framework needed to excel in delivering sophisticated biometric solutions.