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Sales Admin

Sales Admin

Borneo Green Universal Sdn BhdMalaysia
22 hours ago
Job description

Key Responsibilities & Job Tasks

1. Sales Coordination

  • Assist sales team with order processing, quotations, and follow-ups.
  • Prepare sales orders, proforma invoices, delivery orders, and commercial invoices.
  • Track and update customer orders and delivery status in the system.
  • Coordinate with warehouse / logistics team for timely delivery of goods.

2. Customer Service & Communication

  • Attend to customer inquiries through phone, email, or WhatsApp.
  • Follow up with customers on outstanding payments and order confirmations.
  • Maintain a strong customer relationship database (CRM).

    • 3. Documentation & Filing

  • Maintain proper records of sales documents (POs, DOs, Invoices, Credit Notes, etc.).
  • Assist in the preparation of documents for export / import (e.g., Packing Lists, BL, COO, etc.).
  • Ensure accuracy and completeness of documents for customs declaration.

    • 4. Sales & Inventory Support

  • Monitor stock levels and coordinate with procurement / logistics on restocking.
  • Assist in generating monthly sales reports and stock movement analysis.
  • Support stock take and inventory count when required.

    • 5. Administrative Support

  • Handle filing, scanning, and general admin tasks for the sales department.
  • Assist with internal coordination between sales, accounts, and logistics.
  • Support ad-hoc assignments or reporting requested by Sales Manager or Directors.

    • 6. System & Data Entry

  • Update and maintain customer database, item code master list, and pricing records.
  • Input and verify sales data in accounting / inventory software (e.g., SQL, Autocount, etc.).
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