Policy Processing Technician

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Select how often (in days) to receive an alert :

• Perform calculations and standardized computations
• Perform self-check of own work
• Enter / Key In or retrieve Insured’s information and able to identify & resolve problem
• To ensure efficient processing of policies / endorsement in Core system within UWS SLA
• To ensure documentation is in order, his included tracking record of advices
• To file policies and endorsement by batch number ( if required )
• Process all work within department standards
• Reconcile discrepancies, perform self – check of own work and check the work of others.
• Process all work within department standard (DQP / SOP / SLA)
• Identify and resolve problems by referring to policies, procedures, standards
• Work on special projects, as assigned
• Support others

ESSENTIAL FUNCTIONS

2) Customer Service

a) Service the needs of customers.

b) Support others who maintain relationships with customers.

c) Respond to inquiries quickly and completely, provide status updates.

d) Identify and resolve problems by referring to policies, procedures, standards.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

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