Operation Coordinator (Fintech)

Overview

Hytech Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. We’re Hytech – a fast-growing fintech company based in KL, passionate about building smart, secure, and easy-to-use financial solutions. From innovative platforms to seamless user experiences, we’re all about shaping the future of digital finance.

Right now, we’re looking for a Operations Coordinator to join our awesome team! If you’re detail-oriented, a great communicator, and someone who enjoys solving problems and helping others – we’d love to hear from you.

What You’ll Do (Your Role & Responsibilities)

• Review customer data and process account openings accurately and efficiently.
• Verify documents submitted by clients in line with regional compliance standards.
• Handle customer inquiries and provide real-time support via email and live chat.
• Process withdrawals and support day-to-day account servicing.
• Collaborate with internal departments to resolve customer-related issues.
• Collect and compile operational data for reporting purposes.
• Support ad-hoc tasks as needed to ensure team success.

What We’re Looking For (Qualifications & Skills)

Seniority level

Employment type

Job function

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