Onboarding Coordinator (MY)

Are you driven, results-oriented and a team player?

With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

We are looking for a detail-oriented and motivated Onboarding Coordinator to support merchants in setting up their product catalogs during the onboarding process. You will ensure that product data is entered accurately, and in more complex cases, configure composite inventory and product modifiers to meet merchant needs. This role is crucial in enabling merchants to go live quickly and successfully, helping them maximize value from StoreHub from day one.

What You'll Be Doing

• Input and organize merchants’ product data into StoreHub’s back-office system.
• Configure complex product setups, including composite inventory and product modifiers (add-ons, options, variations).
• Troubleshoot setup issues and escalate when necessary.
• Collaborate with Onboarding Specialists to ensure setups meet merchant requirements.
• Ensure onboarding tasks are completed within SLA / go-live deadlines.
• Maintain accurate documentation of onboarding setups.

What You Should Have

Hard Skills

Soft Skills

Preferred Background

Why Join Us

What Success Looks Like

What makes working at StoreHub awesome (and refreshing!) :

Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

We do have all the other cool perks too :

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.

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