Talent.com

Pekerjaan di Bayan lepas, penang, malaysia

Kemas kini terakhir: 2 hari yang lalu
Guest Relations Manager

Guest Relations Manager

Marriott InternationalPenang, Malaysia
Supports all property operations, ensuring that the highest levels of hospitality and service are provided.Manages the flow of questions and directs guests within the lobby.Supports the tracking an...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
Process Development Technician

Process Development Technician

Boston ScientificPenang, MY
The successful candidate will work under minimal supervision on the development of robust, capable, cost effective & safe manufacturing processes, equipment, materials and products and supports eff...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
Sales Manager

Sales Manager

Delivery HeroPenang, MY
Reporting to the Group Field Sales Lead, this role offers a unique perspective on our operations, encompassing commercial strategies and operational activities. Sales Leadership : Guide Field Sales R...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Outgoing Quality Engineer

Outgoing Quality Engineer

BrukerPenang, MY
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value an...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
IT Software & Infrastructure Specialist

IT Software & Infrastructure Specialist

Flink Automation System Sdn BhdPenang
The Role As part of the Flink System tech team, you’ll be involved in building and maintaining systems that power our smart automation and AI solutions. This is a hybrid role - you’ll work with both...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Manufacturing Design Engineer (based in Penang)

Manufacturing Design Engineer (based in Penang)

KLAPenang, Malaysia
Solve complex system integration issues on an optical wafer inspection tool.Develop product specifications based on system requirement. Involve in product development through release and will be exp...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
(Senior) Research Analyst, Semiconductors

(Senior) Research Analyst, Semiconductors

Informa PLCPenang, MY
As a member of Omdia’s semiconductor research team within R&A, the research analyst is responsible for developing and aggregating data and analysis that is used in reports read by the leadership of...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Service Engineer

Service Engineer

Johnson ControlsPulau Pinang, Penang, Malaysia
Lead the operation team and take full responsibility for managing daily plan together with managing FLSP dispatch via servicemax. Ensure smooth execution of PSA, Warranty, Project Commissioning, and...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
Business Developement Executive - Northern Malaysia

Business Developement Executive - Northern Malaysia

EssilorLuxotticaPenang, MY
If you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholde...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
APU Quality Engineer

APU Quality Engineer

ValeoPenang
Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility.We are an automotive supplier partner to automakers and new mobility actors worldwide.Our vision? Invent a ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Payroll Manager

Payroll Manager

DexcomPenang, Malaysia
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM).Dexcom began as a small company with a big dream : To forever change how diabetes is managed.To...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Technician 1, Process Development Engineering

Technician 1, Process Development Engineering

Analog DevicesPenang, Malaysia
NASDAQ : ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Tech Staff Engineer – ASIC Verification

Tech Staff Engineer – ASIC Verification

Microchip TechnologyPenang, Malaysia
Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere o...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
Assurance - Audit, Senior

Assurance - Audit, Senior

EYPenang
You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliv...Tunjukkan lagiKemas kini terakhir: 24 hari yang lalu
Sales Engineer / Supervisor

Sales Engineer / Supervisor

ExecSearchPenang
Develop new accounts in semiconductor sector and manage existing customer base by evaluating sales potential.Actively follow up with customers’ requirements. Identify customers’ needs and offer tech...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
Outlet Sales Promoter (Penang & Kedah)

Outlet Sales Promoter (Penang & Kedah)

WIDE INTECH SDN.BHDPenang
Key Responsibilities - Actively promote and sell smartphones and accessories.Meet or exceed daily / monthly sales targets. Provide product demonstrations and highlight features / benefits.Greet and enga...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
Material Quote Analyst

Material Quote Analyst

BizLinkPenang, Malaysia
Company : BizLink Technology (S.Work with External Sales Team, to analyzes and interprets a wide variety of product drawings. Present to the Sales Team, after complies or sourcing material cost in ac...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Pre-Sales (FMCG - Ninja Mart) - Penang Island

Pre-Sales (FMCG - Ninja Mart) - Penang Island

Ninja VanPenang, Malaysia
Mencapai jualan bulanan yang ditetapkan oleh syarikat dengan melawat peruncit yang telah ditetapkan serta peruncit baru.Memastikan kutipan kredit jualan adalah mengikut sistem dan sebelum tarikh ak...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Supply Chain Intern

Supply Chain Intern

AMETEKPenang, MY
Scan suppliers’ delivery order and invoice.Reclass MO materials in Navision.Other admin works for Supply Chain.Minimum Diploma holder, preferably Logistics / Supply Chain related.Able to understand b...Tunjukkan lagiKemas kini terakhir: 17 hari yang lalu
Tawaran kerja ini tidak tersedia di negara anda.
Guest Relations Manager

Guest Relations Manager

Marriott InternationalPenang, Malaysia
14 hari lalu
Penerangan pekerjaan

JOB SUMMARY

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Guest Services and Front Desk Operations

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serves as a role model to demonstrate appropriate behaviors.
  • Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.

    • Maintaining Guest Services and Front Desk Goals

  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Assists with energy conservation efforts by monitoring compliance during property tours.

    • Supporting Projects and Policies Related to Guest Experience and Safety

  • Supports implementation of the customer recognition / service program, communicating and ensuring the process.
  • Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
  • Sends copy of MOD report to all departments on a daily basis.
  • Ensures compliance with all policies, standards and procedures.
  • Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
  • Understands and complies with loss prevention policies and procedures.

    • Ensuring and Providing Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Intervenes in any guest / employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
  • Serves as a leader in displaying outstanding hospitality skills.
  • Sets a positive example for guest relations.
  • Empowers employees to provide excellent customer service.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Maintains high visibility in public areas during peak times.
  • Provides immediate assistance to guests as requested.
  • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
  • Records guest issues in the guest response tracking system.
  • Reviews comment cards and guest satisfaction results with employees.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Managing and Conducting Human Resource Activities

  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

    • Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Informs and / or updating the executives, the peers and the subordinates on relevant information in a timely manner.
  • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
  • Communicates any variations to the established norms to the appropriate department in a timely manner.
  • Participates as needed in the investigation of employee and guest accidents.
  • Performs Front Desk duties in high demand times.

    • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.