Pekerjaan di Klang lama, kuala lumpur, malaysia
Kemas kini terakhir: 1 hari yang lalu%20Sdn%20Bhd)
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Tawaran kerja ini tidak tersedia di negara anda.
Admin Executive (Mandarin Speaker)
Steve & Co Asia (M) Sdn BhdMid Valley City, WP Kuala Lumpur, Malaysia27 hari lalu
Penerangan pekerjaanEnsure seamless and timely billing that is free from error and omission. Issue statements correctly and communicate reminders on a timely manner. Monitor collection closely at all times while adopting excellent inter-personal and client management skills. Relevant experience is a MUST Properly administer all engagement contracts and filing records Ensure client confidentiality, privacy and data protection are strictly adhered to. Effective problem-solving skills in handling difficult clients, delinquent accounts, clients' complaints, etc. Monitor slow and non-paying clients tactfully. Achieve near 100% collection recovery and continuously improve on debtors’ aging A self-starter and highly motivated to drive collection targets Provide any reporting required by the management from time to time Handle client inquiry with excellent response time and strive to onboard clients aggressively. Ensure a professional and welcoming atmosphere in the office. Serve visitors, clients and any physical contact point at first hand with positive impression. Support sales team and marketing team initiatives at all times. Perform all Know-your-customer (KYC) and customer due diligence before accepting new client Prepare all engagement contracts. Issue billing and follow up on collection if necessary. Adopt client first mentality with pleasant personality. Actively fulfil client requirements and listen to client feedback. Excellent interpersonal and communication skills Effective complaints handling Ensure client confidentiality, privacy and data protection are strictly adhered to. Support management effort to drive revenue and expand client onboarding possibilities. Administer all compliance requirements, policy and procedures. Ensure client confidentiality, privacy and data protection are strictly adhered to. Prepare reporting requirements to authority. Attend and provide training internally to all team-members on latest compliance and risk management procedures. Administer physical filing and digital filing. Adopt an operationally efficient environment and continuously improve of productivity. Gather, analyse and provide accurate and useful information to management from time to time. Administer all account payables and liaise with vendors effectively. Ensure client confidentiality, privacy and data protection are strictly adhered to. Ensure clean, tidy and organised office environment at all times. Replenish consumables, toiletries, stationeries, etc. Manage all repairs and maintenance. Handle any incoming calls, incoming and outgoing correspondence. Have a pleasant personality. Administer IT. Process claims. Administer filing and retrieval of records and data. Provide all administrative support from time to time. EPF / SOCSO / PCB 4 working days Medical claim Performance Bonus & Incentives Opportunities for training, courses, and professional development. Accelerated career development & promotion for high achievers Annual Company Event & Company’s Trip Employee empowerment & recognition Positive work attitude culture & flexibility Miscellaneous Allowances
Requirements
- Minimum Diploma in Business Administration and / or its equivalents
- Excellent written and verbal communication abilities in English, Bahasa Malaysia and Mandarin.
- Related experience is a MUST.
- Proficient in Microsoft Office (Word, Excel, Outlook) and accounting software (such as SQL, Bukku and Xero) will be added advantage.
- Strong attention to detail, organization, interpersonal skills and time management skills.
- Good in follow-up and reporting, ability to work independently, multitask, and handle confidential information with discretion.
- Ability to start work with short notice will be an advantage.
Responsibilities
Credit Controls
Client Onboarding
Risk Management
Office administration
Benefits
Skills
Microsoft Office Suite Communication Skills Organizational Skills Time Management Attention to Detail Fluent in Mandarin IT Support Backend Development Customer Support CRM (Customer Relationship Management) Document Management
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