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Pekerjaan di Bangsar south kuala lumpur my

Kemas kini terakhir: 6 jam yang lalu
Associate, Commercial Support Unit

Associate, Commercial Support Unit

AstroBangsar South, MY
We practice a vibrant & energetic office culture.We provide opportunities for career advancement within the company.Good performance is always rewarded accordingly. To answer incoming customer phone...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
Account Renewal Manager (Insurance)

Account Renewal Manager (Insurance)

PolicyStreetBangsar South, Kuala Lumpur, MY
Quick Apply
PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, w...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Operations Officer (Urgent Hiring)

Operations Officer (Urgent Hiring)

EBC GroupBangsar South, Kuala Lumpur, MY
Quick Apply
EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting.Our t...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Manager, Strategic Accounts Management

Manager, Strategic Accounts Management

Delivery HeroBangsar South, MY
We’re looking for a highly driven and motivated.Manager, Strategic Account Management.If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this is the ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Mobile Game Customer Support Lead

Mobile Game Customer Support Lead

RazerBangsar South
We are seeking an experienced Gaming Mobile Operations & Player Support Manager to lead and optimize our global B2B / B2C customer and player support strategy. This role requires a passionate and comm...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
Retail Kiosk Manager for Snacks

Retail Kiosk Manager for Snacks

Always Marketing Malaysia Sdn BhdKL Gateway, Kuala, MY
Quick Apply
Experience Level : Key account co-ordination + basic accounting / commercial knowledge.Role : The bridge between the kiosks and the business. Keeps partnerships breathing and and thriving....Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Front End Developer - Vue.js

Front End Developer - Vue.js

EPS ConsultantsBangsarSouth, Wilayah Persekutuan Kuala Lumpur, MY
Quick Apply
Fully work onsite : Bangsar South.Candidate required to speak Chinese as they dealing with China counterpart.Build and maintain advanced front-end features using . Take the lead on designing an...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Tearista

Tearista

Red Monkey EnterpriseKerinchi, WP Kuala Lumpur, Malaysia
Required language(s) : English and Bahasa Malaysia.Fresh graduate are welcome to apply.Tactful, courteous and able to communicate well with people. Those who can start work immediately will be an add...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
  • Baharu!
PHP Developer

PHP Developer

Dyn Edge Sdn BhdKerinchi, Kuala Lumpur, Malaysia
Preferably with at least 2 years of coding and / or programming experience.Proficient and / or comfortable with PHP, HTML, CSS, and JS. Proficiency in additional coding languages would be an advantage.G...Tunjukkan lagiKemas kini terakhir: 6 jam yang lalu
Commercial Strategy & Performance Manager

Commercial Strategy & Performance Manager

foodpandaBangsar South, Malaysia
We are looking for a Commercial Strategy & Performance Manager to be based in Bangsar South, KL.This role will be reporting to the Lead, Account Management Performance in the Commercial departm...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Lifestyle Concierge

Lifestyle Concierge

International SOSKuala Lumpur, Federal Territory of Kuala Lumpur, MY, 59200
Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors.As a pi...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
Underwriter

Underwriter

Hannover ReKuala Lumpur, Federal Territory of Kuala Lumpur, MY, 59200
We are currently hiring a Treaty Underwriter to join the P&C Treaty team in Malaysian Branch.This role is to underwrite existing and new business under the area of responsibility, and ensure underw...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
Associate IT Security Specialist I

Associate IT Security Specialist I

AmwayKuala Lumpur, Kuala Lumpur (FT), MY
Within our Security Engineering and Operations function we focus on helping our customers design, implement and operate effective access controls that protect against threats & supports business ob...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Marketing Administrative Executive (Mandarin Speaker)

Marketing Administrative Executive (Mandarin Speaker)

Nexsucceed Academy Sdn BhdKerinchi, WP Kuala Lumpur, Malaysia
Candidate must possess at least a Certificate / Diploma or higher qualification.Having customer service experience is an advantage. Fresh graduates are welcome to apply.Proficient in Microsoft Office ...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
Regional Procurement Lead

Regional Procurement Lead

Grass ValleyBangsar South, Kuala Lumpur, Malaysia
With our award-winning technology and trusted expertise, Grass Valley enables and empowers creators, broadcasters and media organizations to produce brilliant content that captivates audiences and ...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
  • Dinaikkan pangkat
Senior Sales Executive / Sales Manager (Freight Forwarding) in Bangsar South

Senior Sales Executive / Sales Manager (Freight Forwarding) in Bangsar South

Polymorph RecruitmentBangsar South, Kuala Lumpur, Malaysia
Preferably someone with a diploma or degree in related field would be fit.Our client is as a professional international logistics service provider, is committed to offering comprehensive logistics ...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
Fullstack(A5,Scala)

Fullstack(A5,Scala)

Two95 International Inc.Bangsar South, Wilayah Persekutuan Kuala Lumpur, MY
Quick Apply
Develop and maintain web applications using Scala and C#, ensuring high performance.Collaborate with teams across the world to design and implement application features. Manage and optimize database...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Driver

Driver

KANMIDOKORO SDN.BHD.Bangsar South, Kuala Lumpur, Malaysia
Valid B2, D and GDL license with a clean driving record.Proven experience as a driver or similar role.Strong knowledge of road safety regulations and traffic laws. Ability to handle long-distance dr...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
Full Stack Web Developer

Full Stack Web Developer

Aarorn Technologies Inc.Bangsar, Kuala Lumpur, MY
Quick Apply
Location : Bangsar KL Responsibility : - Develop, and implement responsive and user-friendly web applications and websites. Write clean, well-documented, and efficient code across various ...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
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Associate, Commercial Support Unit

Associate, Commercial Support Unit

AstroBangsar South, MY
20 hari lalu
Penerangan pekerjaan

WHY JOIN US?

We practice a vibrant & energetic office culture.

We provide opportunities for career advancement within the company.

Good performance is always rewarded accordingly.

JOB RESPONSIBILITIES :

What you will do :

  • To answer incoming customer phone calls and emails by responding promptly and taking appropriate action for each call / email with end to end resolution governed by the standard policy and set procedures
  • To always maintain a positive, empathetic and professional attitude towards customers
  • To acknowledge and resolve customer complaints i.e. troubleshooting a technical issue, waiver and ledger calculation for Commercial, Hotel & Hospital accounts based on number of subscription outlets / rooms
  • To have thorough product knowledge on plan and packages for commercial accounts and to be knowledgeable in old and new campaigns
  • To perform Upsell of bundles / ala-carte plan to potential commercial customers
  • Attend to customer enquiries and request through various channels i.e. on-line request via webpage, live chat, Facebook & social media
  • To update CRM system on customer interactions, transactions, comments and complaints
  • To follow-up on pending cases to ensure resolving it within TAT
  • To process new subscription / application for Commercial, Hotel & Hospital customers with accurate information and document compliance
  • Ensure customer satisfaction and provide professional customer support on soft skill (call etiquette) and hard skill (process & procedures accuracy) by meeting the QA benchmark and GSS score
  • To promote ‘SAVE Offer’ to retain customers from churning out
  • To guide and support new CSU agents coming on board
  • Team player in meeting the Service Level Agreement (SLA) of calls and Turn Around Time (TAT) of emails
  • To interact with internal stakeholders when case escalation required in resolving customer request / complaint
  • To communicate and coordinate with Team Managers in fulfilling customer request where LOA is involved

REQUIREMENTS : Who you are :

  • Must be passionate about delivering great service to our customers
  • Minimum SPM with minimum 1and half years related working experience
  • Fluent in English and Malay
  • Experience and interest in Social Media, Mobile Technology, Instant Messaging, etc. Knowledge of Home Network and Wi-Fi set up, digital streaming would be an advantage
  • Able to speak Mandarin or Tamil will be an added advantage