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Jobs in Bangsar south kuala lumpur my

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Associate, Commercial Support Unit

Associate, Commercial Support Unit

AstroBangsar South, MY
We practice a vibrant & energetic office culture.We provide opportunities for career advancement within the company.Good performance is always rewarded accordingly. To answer incoming customer phone...Show moreLast updated: 20 days ago
Account Renewal Manager (Insurance)

Account Renewal Manager (Insurance)

PolicyStreetBangsar South, Kuala Lumpur, MY
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PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, w...Show moreLast updated: 30+ days ago
Operations Officer (Urgent Hiring)

Operations Officer (Urgent Hiring)

EBC GroupBangsar South, Kuala Lumpur, MY
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EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting.Our t...Show moreLast updated: 30+ days ago
Retail Kiosk Manager for Snacks

Retail Kiosk Manager for Snacks

Always Marketing Malaysia Sdn BhdKL Gateway, Kuala, MY
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Experience Level : Key account co-ordination + basic accounting / commercial knowledge.Role : The bridge between the kiosks and the business. Keeps partnerships breathing and and thriving....Show moreLast updated: 2 days ago
Front End Developer - Vue.js

Front End Developer - Vue.js

EPS ConsultantsBangsarSouth, Wilayah Persekutuan Kuala Lumpur, MY
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Fully work onsite : Bangsar South.Candidate required to speak Chinese as they dealing with China counterpart.Build and maintain advanced front-end features using . Take the lead on designing an...Show moreLast updated: 30+ days ago
Tearista

Tearista

Red Monkey EnterpriseKerinchi, WP Kuala Lumpur, Malaysia
Required language(s) : English and Bahasa Malaysia.Fresh graduate are welcome to apply.Tactful, courteous and able to communicate well with people. Those who can start work immediately will be an add...Show moreLast updated: 19 days ago
Financial Analyst (Reporting)

Financial Analyst (Reporting)

AmwayKuala Lumpur, Kuala Lumpur (FT), MY
Financial consultant to assure Sales and Operating Income Percentage Targets are achieved.Lead financial budget for the Company. Oversee Budget and forecast : One and / or Five Year Forecasts.Partner a...Show moreLast updated: 30+ days ago
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PHP Developer

PHP Developer

Dyn Edge Sdn BhdKerinchi, Kuala Lumpur, Malaysia
Preferably with at least 2 years of coding and / or programming experience.Proficient and / or comfortable with PHP, HTML, CSS, and JS. Proficiency in additional coding languages would be an advantage.G...Show moreLast updated: less than 1 hour ago
Associate, Field Sales

Associate, Field Sales

Delivery HeroBangsar South, MY
Klang Valley and Kuala Lumpur zone, who is able to convince the best restaurants in Malaysia to join foodpanda.This role will be reporting to the . Field Sales Associate at foodpanda are responsible...Show moreLast updated: 30+ days ago
Underwriter

Underwriter

Hannover ReKuala Lumpur, Federal Territory of Kuala Lumpur, MY, 59200
We are currently hiring a Treaty Underwriter to join the P&C Treaty team in Malaysian Branch.This role is to underwrite existing and new business under the area of responsibility, and ensure underw...Show moreLast updated: 3 days ago
Lifestyle Concierge

Lifestyle Concierge

International SOSKuala Lumpur, Federal Territory of Kuala Lumpur, MY, 59200
Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors.As a pi...Show moreLast updated: 20 days ago
Regional Procurement Lead

Regional Procurement Lead

Grass ValleyBangsar South, Kuala Lumpur, Malaysia
With our award-winning technology and trusted expertise, Grass Valley enables and empowers creators, broadcasters and media organizations to produce brilliant content that captivates audiences and ...Show moreLast updated: 20 days ago
Marketing Administrative Executive (Mandarin Speaker)

Marketing Administrative Executive (Mandarin Speaker)

Nexsucceed Academy Sdn BhdKerinchi, WP Kuala Lumpur, Malaysia
Candidate must possess at least a Certificate / Diploma or higher qualification.Having customer service experience is an advantage. Fresh graduates are welcome to apply.Proficient in Microsoft Office ...Show moreLast updated: 2 days ago
Digital Media Operator - Video productions

Digital Media Operator - Video productions

Two95 International Inc.Bangsar South, Kuala Lumpur, MY
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Digital Media Operator / Ingest Operator.Location Kuala Lumpur.As a key member of the Production team, this role is focused on the receiving of and processing of files to a qual...Show moreLast updated: 30+ days ago
  • Promoted
Senior Sales Executive / Sales Manager (Freight Forwarding) in Bangsar South

Senior Sales Executive / Sales Manager (Freight Forwarding) in Bangsar South

Polymorph RecruitmentBangsar South, Kuala Lumpur, Malaysia
Preferably someone with a diploma or degree in related field would be fit.Our client is as a professional international logistics service provider, is committed to offering comprehensive logistics ...Show moreLast updated: 11 days ago
Service Delivery Ops Associate Manager (Japanese)

Service Delivery Ops Associate Manager (Japanese)

AccentureKuala Lumpur, Vertical Corp. Tower B
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance s...Show moreLast updated: 20 days ago
Driver

Driver

KANMIDOKORO SDN.BHD.Bangsar South, Kuala Lumpur, Malaysia
Valid B2, D and GDL license with a clean driving record.Proven experience as a driver or similar role.Strong knowledge of road safety regulations and traffic laws. Ability to handle long-distance dr...Show moreLast updated: 19 days ago
Customer Experience Manager

Customer Experience Manager

foodpandaBangsar South, MY
Overlook the performance analysis, optimization, and process improvement suggestions for customer experience.Use project management tools to track progress, escalate issues, and report on key perfo...Show moreLast updated: 25 days ago
Full Stack Software Engineer

Full Stack Software Engineer

RazerBangsar South
As a Full Stack Developer at Razer Gold, you'll play a key role in developing and maintaining features on our platform, designing and implementing code, collaborating closely with product and engin...Show moreLast updated: 20 days ago
Full Stack Web Developer

Full Stack Web Developer

Aarorn Technologies Inc.Bangsar, Kuala Lumpur, MY
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Location : Bangsar KL Responsibility : - Develop, and implement responsive and user-friendly web applications and websites. Write clean, well-documented, and efficient code across various ...Show moreLast updated: 11 days ago
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Associate, Commercial Support Unit

Associate, Commercial Support Unit

AstroBangsar South, MY
20 days ago
Job description

WHY JOIN US?

We practice a vibrant & energetic office culture.

We provide opportunities for career advancement within the company.

Good performance is always rewarded accordingly.

JOB RESPONSIBILITIES :

What you will do :

  • To answer incoming customer phone calls and emails by responding promptly and taking appropriate action for each call / email with end to end resolution governed by the standard policy and set procedures
  • To always maintain a positive, empathetic and professional attitude towards customers
  • To acknowledge and resolve customer complaints i.e. troubleshooting a technical issue, waiver and ledger calculation for Commercial, Hotel & Hospital accounts based on number of subscription outlets / rooms
  • To have thorough product knowledge on plan and packages for commercial accounts and to be knowledgeable in old and new campaigns
  • To perform Upsell of bundles / ala-carte plan to potential commercial customers
  • Attend to customer enquiries and request through various channels i.e. on-line request via webpage, live chat, Facebook & social media
  • To update CRM system on customer interactions, transactions, comments and complaints
  • To follow-up on pending cases to ensure resolving it within TAT
  • To process new subscription / application for Commercial, Hotel & Hospital customers with accurate information and document compliance
  • Ensure customer satisfaction and provide professional customer support on soft skill (call etiquette) and hard skill (process & procedures accuracy) by meeting the QA benchmark and GSS score
  • To promote ‘SAVE Offer’ to retain customers from churning out
  • To guide and support new CSU agents coming on board
  • Team player in meeting the Service Level Agreement (SLA) of calls and Turn Around Time (TAT) of emails
  • To interact with internal stakeholders when case escalation required in resolving customer request / complaint
  • To communicate and coordinate with Team Managers in fulfilling customer request where LOA is involved

REQUIREMENTS : Who you are :

  • Must be passionate about delivering great service to our customers
  • Minimum SPM with minimum 1and half years related working experience
  • Fluent in English and Malay
  • Experience and interest in Social Media, Mobile Technology, Instant Messaging, etc. Knowledge of Home Network and Wi-Fi set up, digital streaming would be an advantage
  • Able to speak Mandarin or Tamil will be an added advantage