Pekerjaan di Bayan lepas, mys
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Tawaran kerja ini tidak tersedia di negara anda.
Customer Service Representative
Renesas ElectronicsBayan Lepas30+ hari lalu
Penerangan pekerjaanBachelor’s Degree or above in any field.With a minimum of 3 years related experience in the field of Customer Operations or Support and / or Inside Sales.Customer Service process knowledge, passionate in delighting customers by rendering excellent support.knowledge of Order management system , eg : SAP, Model N, OracleFluent in English & Chinese in both oral and writtenMust possess strong problem solving, communication and interpersonal skills.
Job Description
- Quote & Debit review in Model N
- Standard order management including expedites / pull ins / cancellation / push outs.
- Support Customer's RMA & other RMA related FA support.
- Support review of account booking / backlog / billing with Sales.
- Other ad-hoc support covering free of charge sample tracking for Distis, customer questionaires & other EHS / technical matters.
- Partner with Sales to manage all Renesas communications with Distis / customers.
- Renesas contact for Distis and Sales for any other topics.
Qualifications
Company Description
Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world-leading MCUs, SoCs, analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you.
Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements : Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world.