Pekerjaan di Kl gateway, kuala lumpur, my
Senior Analyst, General Applications (Sharepoint)
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AverisKuala LumpurGrow your career with us
Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.
Responsibilities :
You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities :
Project Delivery : Utilize extensive SharePoint knowledge to design, develop and provide quality solutions. Engage in project lifecycle of Analyse & Design, Build, Test, Deployment, and Post Go Live.
Incident Management - Review information, incidents, problems and analysis collected and escalated by IT Help Desk team. Incident tickets resolving with root-cause analysis, trouble-shooting and providing advises on SAP application system and processes.
Change Request Management (Enhancement and Operational CR) -Evaluate application Change Requests (CR) for enhancements and fixes. Responsible for development end to end based on agreed business blueprint design and scope.
Handle and deliver Incident tickets and Change Requests (CR) within agreed defined SLA and KPI. Ensure in timely and quality delivery of CR enhancements.
Analyse user requirements and transform into IT solutions according to best practises.
Prepare technical, functional documentation, test cases & scenarios, end-user documentation and manuals. Ensures systems changes are documented to sustain future support, maintenance and enhancements.
Business partnering with Business Group users to ensure Business As Usual, meet customer business needs and ensure zero or minimal business operation impact. Deliver high quality IT services.
JOB REQUIREMENTS :
Candidate should have a Degree / Diploma in IT / Computer Science, Business or in any discipline.
Minimum 2 year(s) of MS SharePoint working experience.
Strong knowledge in designing, and creating complex solutions using Microsoft SharePoint, SharePoint Designer and various . / NET.
Must have strong system migration experience including developing migration strategy and plan. If have experiences in using ShareGate, ProvenTeq and any migration tool is added advantage.
Candidate must have project implementation experience in the followings :
1. SharePoint Administration Microsoft Office
2. SharePoint 2019 / 2017 / 2016 / 2013 / 2010
3. Microsoft SharePoint Server
4. . / NET
5. XML
6. Web Service
7. SQL Server (including Analysis Service & Reporting Services)
Strong business acumen, and able to provide solutions for business requirements.
Excellent in both spoken and written English. Good in spoken and written Bahasa and Mandarin will be an added advantage.
Excellent in communication and able to manage stakeholders.
Excellent team player and able to collaborate cross team and towers.
Able to adapt to changes and diverse business environment.
When you send us your resume and personal details, it is deemed you have provided your consent for us to keep or store your information in our database. All the information you have provided is only used for the recruitment process. Averis will only collect, use, process or disclose personal information where and when allowed to under applicable laws.
Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you receive no response from us within 60 days, please consider your application for this specific position unsuccessful. We may contact you in the future if there are opportunities that match your qualifications and experience. Thank you for considering a career with Averis.