Boutique Supervisor

The company

About Breguet

Breguet, at the crossroads of culture and innovation since .Combining a proud historical and cultural heritage with avant-garde technology, Breguet has consistently inspired fascination through its capacity for innovation. Today, Breguet perpetuates the exceptional heritage bequeathed by its founder and continues to create fascinating timepieces that combine technical complications with pure, refined aesthetics.

Job description

Breguet, a name synonymous with innovation, elegance, and horological mastery, is seeking a passionate and experienced Boutique Supervisor to join their boutique team.

This is a unique opportunity to represent one of the most prestigious watchmaking maisons in the world and deliver an exceptional client experience that reflects our rich heritage and commitment to excellence.

What You'll Be Doing :

• Provide personalized service and product recommendations to meet sales goals.
• Supporting the Boutique Manager in tracking sales performance and motivating the team to achieve sales goals.
• Manage CRM, loyalty programs, and customer complaints.
• Perform stock and cash counts, bank deposits, and discrepancy reporting.
• Handle defective items and manage inventory (cash, warranty cards, GWPs).
• Maintain boutique appearance and merchandising standards.
• Organize storage, reorder GWPs, and oversee general maintenance.
• Guide staff in delivering excellent service.
• Oversee repair services and ensure timely follow-up.
• File reports and documents accurately.
• Submit staff claims and ensure smooth internal communication.

Profile

Professional requirements

Jalan Bukit Bintang

Kuala Lumpur (Kuala Lumpur)

Malaysia

Company address

The Swatch Group (Malaysia) SDN BHD

Level 22 Wisma Goldhill

67, Jalan Raja Chulan

MY- Kuala Lumpur

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