Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Associate I, Authorization

Associate I, Authorization

Finexus International Sdn BhdMY
30+ hari lalu
Penerangan pekerjaan

Job Description

  • Resolve problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Contribute to team effort by accomplishing related results as needed
  • Keep records of customer interactions, process customer accounts, and file documents

Job Requirements :

  • Candidate should possess a Diploma / Advanced Diploma, Bachelor's Degree, or equivalent in any field.
  • Preferably at least 1- 2 years of related working experience in contact center.
  • Experience in Terminal (POS) handling (Retail Job) with end-of-day settlement.
  • Familiarity with transaction authorization and terminal handling for Payment Schemes (Visa, MasterCard, UPI,DuitNow, MyDebit).
  • Good communication skills in English and Malay, both spoken and written.
  • Strong analytical and critical thinking abilities.
  • Ability to work  24 hours , including shifts, as required.
  • Buat amaran kerja untuk carian ini

    Associate • MY