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Customer Service Representative (Cantonese Speaker)
Gogox Malaysia Sdn BhdBukit Bintang, WP Kuala Lumpur, Malaysia5 hari lalu
Penerangan pekerjaanHandle customer queries and logistics arrangements via phone and online platforms. Resolve customer concerns and complaints with a positive and helpful attitude. Maintain professional customer service, creating a great experience for customers. Assist Team Leaders in senior positions. Participate in shift-based work schedules. EPF, SOCSO, EIS Annual Leave Medical Leave Medical Insurance Attendance bonus Overtime pay Other incentive bonus On-job training A company promotes learning, continuous improvement and personal growth Training provided 5 Working days Allowance Provided Training Provided Annual Leave Medical and Hospitalisation Leave Overtime Pay Staff Activities 5 Working Days
Requirements
- Minimum of SPM or Diploma.
- At least one year of customer service experience is preferred.
- Fresh graduates are welcome to apply.
- Proficiency in written and spoken Mandarin, Cantonese and English.
- Strong communication skills, problem-solving ability and work ethic.
- Attention to detail and eagerness to learn.
- Positive attitude and teamwork skills.
- Senior roles will be considered for candidates with more experience.
Responsibilities
Benefits
Additional Benefits
Skills
Communication Skills Product Knowledge Customer Service Cantonese Customer Support
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Customer Service Representative • Bukit Bintang, WP Kuala Lumpur, Malaysia