Requirements
- Minimum of SPM or Diploma.
- At least one year of customer service experience is preferred.
- Fresh graduates are welcome to apply.
- Proficiency in written and spoken Mandarin, Cantonese and English.
- Strong communication skills, problem-solving ability and work ethic.
- Attention to detail and eagerness to learn.
- Positive attitude and teamwork skills.
- Senior roles will be considered for candidates with more experience.
Responsibilities
Handle customer queries and logistics arrangements via phone and online platforms.Resolve customer concerns and complaints with a positive and helpful attitude.Maintain professional customer service, creating a great experience for customers.Assist Team Leaders in senior positions.Participate in shift-based work schedules.Benefits
EPF, SOCSO, EISAnnual LeaveMedical LeaveMedical InsuranceAttendance bonusOvertime payOther incentive bonusOn-job trainingA company promotes learning, continuous improvement and personal growthTraining provided5 Working daysAdditional Benefits
Allowance ProvidedTraining ProvidedAnnual LeaveMedical and Hospitalisation LeaveOvertime PayStaff Activities5 Working DaysSkills
Communication Skills Product Knowledge Customer Service Cantonese Customer Support
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.
Learn More Save