Senior Executive, Business Development - Client Relationship

The Client Relationship will be responsible for building and maintaining strong relationships with clients, ensuring client satisfaction, and driving business growth. This role requires excellent communication skills, a proactive approach, and the ability to understand client needs and deliver effective solutions.

Job Responsibilities

• Client Engagement :  Develop and maintain strong relationships with clients to understand their needs and expectations.
• Communication :  Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Account Management :  Monitor client accounts, ensuring they receive appropriate services and support.
• Feedback Collection :  Gather client feedback and insights to improve services and enhance client satisfaction.
• Collaboration :  Work closely with internal teams (sales, marketing, product development) to align client needs with company offerings.
• Reporting :  Prepare and present regular reports on client status, engagement metrics, and growth opportunities.
• Strategy Development :  Assist in developing strategies to enhance client relationships and drive retention.

Job Requirements