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Customer Service

Customer Service

KL Malaysia Dental Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
16 hari lalu
Penerangan pekerjaan

Requirements

  • Fluent in English, Bahasa Malaysia, and Mandarin – must be able to communicate effectively with diverse patients
  • Outgoing, friendly, and confident – naturally engaging and passionate about people
  • Customer service-focused – willing to go the extra mile to create an outstanding experience
  • Organized and detail-oriented – able to juggle multiple tasks without missing a beat
  • Tech-savvy and adaptable – comfortable using booking systems and managing patient records
  • Previous experience in customer service or healthcare / beauty

Responsibilities

  • Greet and assist patients with a professional, warm, and engaging approach
  • Manage appointments and inquiries via phone, email, and in person with efficiency and accuracy
  • Guide patients through treatment options and payment solutions, ensuring they feel informed and comfortable
  • Coordinate financial plans and payment options, helping patients find the best solutions for their needs
  • Handle patient records and CRM system updates, ensuring accuracy and confidentiality
  • Work closely with the dental team to create a seamless patient experience
  • Ensure a welcoming, high-end clinic environment that reflects our premium services
  • Benefits

  • Annual Leave
  • SOCSO
  • Skills

    Communication Problem-Solving Empathy Patience

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    Buat amaran kerja untuk carian ini

    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia