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Omni Fulfillment / Logistics Associate (Contract) Must Be Able to Work EST 9am-6

Omni Fulfillment / Logistics Associate (Contract) Must Be Able to Work EST 9am-6

BodilyMY
8 hari lalu
Jenis pekerjaan
  • Quick Apply
Penerangan pekerjaan

This candidate is someone who is highly organized and detail-oriented to support end-to-end logistics and fulfillment operations across all channels. This role will manage inbound and outbound shipments, ensure compliance with retailer requirements, and drive timely, accurate order fulfillment through our 3PL partners. The ideal candidate thrives in a fast-paced environment and is passionate about optimizing operations to control cost and improve service.

Key Responsibilities :

Inbound to Stock

  • Manage end-to-end inbound shipment bookings between international suppliers, freight forwarders, and customs brokers
  • Coordinate and monitor inbound shipments from suppliers to 3PL warehouses.
  • Track and coordinate the timely receiving of inbound goods, working closely with warehouse teams; ensure stock is received and available within SLA timelines.
  • Manage shipment bookings and work with freight brokers and suppliers to ensure timely and cost-effective deliveries.
  • Issue and manage RFQs with freight brokers.
  • Actual tasks include but are not limited to the following
  • Create / manage and share ASN with 3PL
  • Liaise with planning to apply correct ship mode and manage to ETA
  • Resolve receipt discrepancies and quality issues

Omni Channels Fulfillment and Outbound

  • Oversee fulfillment and outbound of DTC, wholesale, and retail / marketplace orders, ensuring accuracy and timeliness across all channels.
  • Maintain updated knowledge of each retailer's inbound routing guide and compliance requirements to prevent chargebacks or rejections.
  • Monitor 3PL performance to ensure accurate and on-time fulfillment, including pack out and labeling requirements
  • Monitor orders flowing through different systems (eComm platform, ERP, EDI portals) and resolve order routing or data sync issues; ensure fulfillment and delivery date are maintained
  • Partner with 3PLs to track daily ship-out performance and escalate issues proactively to prevent SLA misses.
  • Collaborate with Customer Service and Sales to ensure priority orders and special handling requests are executed correctly.
  • Actual tasks include but are not limited to the following
  • Create and follow through transfer orders
  • Release retailers’ unique labels to 3PL
  • Work with 3PL on unique retailers’ packaging and packing requirements
  • Work with internal and 3PL partners on bundle and kit programs, ensuring accurate execution
  • Inventory Management

  • Inventory management, including resolving cycle and physical count discrepancies / adjustments
  • 3PL SKU maintenance
  • Monitor and ensure prompt execution of returns, coordinate Cin7 update
  • Maintain outbound packaging inventory stock
  • Others

  • Track inbound / outbound freight and 3PL expenses, ensuring they remain within budget.
  • Identify opportunities to reduce logistics costs while maintaining service levels.
  • Monthly KPI reporting
  • Invoice processing / approvals
  • Non-Marketing Relating) Sample order creation
  • Requirements

    Required Qualifications :

  • 4 years of experience in operations, logistics, or supply chain within fashion, apparel, or consumer goods.
  • Proven experience working with retailers and marketplaces, with strong knowledge of EDI, routing guides, and chargeback prevention.
  • Solid understanding of international freight, customs brokerage, and warehouse receiving.
  • Proficient in ERP (e.g., NetSuite, Cin7), OMS, Shopify (or similar platforms), and major EDI systems (e.g., SPS Commerce).
  • Proficiency with Excel and logistics systems (e.g., WMS, OMS, ERP platforms).
  • Exceptionally organized with strong attention to detail and a proactive problem-solver mentality.
  • Excellent communication skills and ability to coordinate across internal and external stakeholders.
  • Benefits

    This is a contract position

    Buat amaran kerja untuk carian ini

    Associate Contract • MY

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