Greeting Customers : Welcome customers as they arrive and escort them to their tables.
Taking Orders : Accurately take food and beverage orders and enter them into the system.
Serving Food and Drinks : Deliver orders to the table in a timely and professional manner.
Customer Assistance : Provide recommendations, answer questions about the menu, and cater to special requests.
Table Maintenance : Regularly check on customers and ensure that their dining experience is satisfactory.
Cleanliness : Keep the dining area clean and tidy, including setting up and clearing tables.
Handling Payments : Process payments accurately, whether by cash or QR code.
Team Support : Assist other staff members during busy times and cooperate with the kitchen team.
Problem-Solving : Address any customer complaints or issues promptly and professionally.
Compliance : Follow health and safety regulations, as well as the restaurant’s operational procedures.
JOB REQUIREMENTS
Education : Minimum Sijil Pelajaran Malaysia (SPM) or Sijil Tinggi Persekolahan Malaysia (STPM) required.
Experience : Previous experience in a similar role is preferred but not mandatory.
Communication Skills : Ability to communicate clearly and effectively with customers and team members.
Customer Service : Strong focus on providing excellent customer service.
Team Player : Ability to work well with others in a fast-paced environment.
Flexibility : Willingness to work on weekends and public holidays.
Appearance : Presentable and well-groomed.
Physical Stamina : Ability to stand for long periods and carry trays of food and drinks.
Languages : Proficiency in English, Malay, and / or Mandarin / Tamil is an advantage.
82, Jalan Kemunting, Taman Kebun Teh, Johor Bahru, Johor)
Johor Bahru • Johor Bahru, Johor, Malaysia