Waiter / Waitress (Johor Bahru)

Greeting Customers : Welcome customers as they arrive and escort them to their tables.

Taking Orders : Accurately take food and beverage orders and enter them into the system.

Serving Food and Drinks : Deliver orders to the table in a timely and professional manner.

Customer Assistance : Provide recommendations, answer questions about the menu, and cater to special requests.

Table Maintenance : Regularly check on customers and ensure that their dining experience is satisfactory.

Cleanliness : Keep the dining area clean and tidy, including setting up and clearing tables.

Handling Payments : Process payments accurately, whether by cash or QR code.

Team Support : Assist other staff members during busy times and cooperate with the kitchen team.

Problem-Solving : Address any customer complaints or issues promptly and professionally.

Compliance : Follow health and safety regulations, as well as the restaurant’s operational procedures.

JOB REQUIREMENTS

Education : Minimum Sijil Pelajaran Malaysia (SPM) or Sijil Tinggi Persekolahan Malaysia (STPM) required.

Experience : Previous experience in a similar role is preferred but not mandatory.

Communication Skills : Ability to communicate clearly and effectively with customers and team members.

Customer Service : Strong focus on providing excellent customer service.

Team Player : Ability to work well with others in a fast-paced environment.

Flexibility : Willingness to work on weekends and public holidays.

Appearance : Presentable and well-groomed.

Physical Stamina : Ability to stand for long periods and carry trays of food and drinks.

Languages : Proficiency in English, Malay, and / or Mandarin / Tamil is an advantage.

82, Jalan Kemunting, Taman Kebun Teh, Johor Bahru, Johor)