Executive - Business Development

Company :

Sime Darby Beyond Auto Sdn. Bhd.

• Lead project management of Aftersales Initiatives / Accessories / Campaigns / Products and Service.
• Lead planning of Aftersales Initiatives / Accessories / Campaigns / Products and Service.
• Coordination and Implementation of Aftersales Initiatives / Accessories / Campaigns / Products and Service to dealers.
• Development of Aftersales Initiatives / Accessories / Campaigns / Products and Service with multiple departments and stake holders.
• Review results of Aftersales Initiatives / Accessories / Campaigns / Products / Service and propose improvement plans.
• Propose Incentives of Aftersales Initiatives / Accessories / Campaigns / Products and Service.
• Prepare presentations and reports on data spooling for Head of Aftersales, top management, principal.
• Collect CSI rate at outlets.
• Create guidelines of aftersales guideline.
• Gather data of each outlet and audit aftersales business operation, such as audit, process and parts purchase.
• Organize department meetings on monthly basis to evaluate performance, understand issues and solve operational issue.
• Ensuring all the outlets achieve monthly target intake, revenue, parts purchase and customer satisfaction.
• Facilitate aftersales system training, support, and guidelines. Collaborate with IT department from Sime Darby and Principal IT.