Hastings DeeringMalaysia | Selangor | SDBA HO (B130)
30+ days ago
Job description
Company :
Sime Darby Beyond Auto Sdn. Bhd.
Lead project management of Aftersales Initiatives / Accessories / Campaigns / Products and Service.
Lead planning of Aftersales Initiatives / Accessories / Campaigns / Products and Service.
Coordination and Implementation of Aftersales Initiatives / Accessories / Campaigns / Products and Service to dealers.
Development of Aftersales Initiatives / Accessories / Campaigns / Products and Service with multiple departments and stake holders.
Review results of Aftersales Initiatives / Accessories / Campaigns / Products / Service and propose improvement plans.
Propose Incentives of Aftersales Initiatives / Accessories / Campaigns / Products and Service.
Prepare presentations and reports on data spooling for Head of Aftersales, top management, principal.
Collect CSI rate at outlets.
Create guidelines of aftersales guideline.
Gather data of each outlet and audit aftersales business operation, such as audit, process and parts purchase.
Organize department meetings on monthly basis to evaluate performance, understand issues and solve operational issue.
Ensuring all the outlets achieve monthly target intake, revenue, parts purchase and customer satisfaction.
Facilitate aftersales system training, support, and guidelines. Collaborate with IT department from Sime Darby and Principal IT.
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Development Executive • Malaysia | Selangor | SDBA HO (B130)
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