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Customer Service Officer (Emergency Response)

Customer Service Officer (Emergency Response)

Cretev Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
19 hari lalu
Penerangan pekerjaan

Requirements

  • Recognized DIPLOMA or equivalent
  • Willing and able to work on shift
  • Fresh graduates without experience but eager to learn are welcome

Responsibilities

  • To handle 999 incoming calls from callers relating to emergency cases, with objective providing assistant as quickly as possible.
  • To attend the 999 calls according to specified Response Centre practice and procedure.
  • To work to agreed productivity and quality standards (e.g. log in time, talk time, accuracy)
  • Benefits

  • RM1,800.00 - RM2,500.00 per month including allowances & OT
  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Attendance bonus
  • Overtime pay
  • Performance bonus
  • Skills

    Effective Communication Empathy

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    Buat amaran kerja untuk carian ini

    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia