QA EXECUTIVE

Job Description

• Assist to ensure and enhance the management and implementation of Quality Management System in the laboratory.
• Assist to ensure Quality Manual, Procedures, SOPs, WIs, etc. are appropriately documented and implemented.
• Monitor to ensure all test reports issued meeting the requirements of ISO / IEC 17025 requirements.
• Assist in communicating and follow up with local authorities for various accreditations and certifications.
• Conduct internal audits to ensure compliance of laboratory to QA / QC procedures as per MS ISO / IEC 17025 requirements.
• Coordinate, handle and support external audits (eg. audits from authorities, customers, etc.)
• Coordinate Proficiency Test / Inter-Laboratory Comparison activities to ensure Laboratory’s competency.
• Coordinate with Labs for communication improvement, regular meetings, TEAMS call with branches, etc.
• Responsible for handling customer complaint and communicate with customer if require.
• Responsible to plan and arrange for proficiency test (PT) / inter-laboratory comparison activities to monitor laboratory’s competency.
• Responsible to initiate root cause investigation for non-conformities and customer complaints and PT outlier / questionable results and thereby develop an adequate solution to prevent recurrence.
• Assist in providing quality and regulatory related advice to Sales / Laboratory team.
• Assist to coordinate for external training and provide internal training / briefing for Laboratory personnel.
• Overall responsible for managing LIMS for S22, Putatan, Senai Labs and other Labs that will implement LIMS in the future.
• Liaise with IT and Global Supports to ensure LIMS is implemented efficiently in supporting Lab processes and enhance productivity.
• Leading and coordinating for any continuous improvements, LEAN, upgrades and / or customizations related to LIMS.
• Responsible to support, guide and train users for LIMS.
• Responsible to troubleshoot issues related to LIMS.
• Responsible to establish SOP / work instructions for LIMS.

Qualifications