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Customer Service Consultant (Vietnamese Speaker)
SnaphuntKuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanMaintains customer records by updating account information. Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller . Upsell & Cross selling skills in the hospitality business . Exemplary sales skills and customer-oriented approach Ability to present, persuade and communicate effectively Excellent knowledge of traveling software Vietnamese and English Speaking, Customer Service Level 1 (native or near native quality business English) Candidates with personal travel experience will be an advantage. Minimum 1 year of customer service experience is a must. Days : Rotational days off and shifts, as we might need to change anytime based on the business requirements. Work arrangement : Work at Malaysia Office (Kuala Lumpur) Willing to relocate to Kuala Lumpur (Work VISA will be provided)
The Offer
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Join a market leader within Hospitality
The Job
Our client is assisting one of the largest global Business Process Outsourcing (BPO) companies in Malaysia. They have been in the market since 1986 and have consulted many large corporations across different countries. With a presence in over 60 delivery centers worldwide, they are now expanding their customer service team in Kuala Lumpur to support their client's Vietnam market.
You will be responsible for :
The Profile
The Employer
Our client is a multiple award-winning recruitment agency from Kuala Lumpur, Malaysia specializing in connecting top talent with leading companies across the Tech, Banking, Financial Services, Insurance (BFSI), Oil & Gas, and Fast-Moving Consumer Goods (FMCG) sectors.
Buat amaran kerja untuk carian ini
Customer Service Consultant • Kuala Lumpur, Malaysia
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