Requirements
- Good communication and interpersonal skills
- Organised, responsible, and able to multitask
- Proficient in Microsoft Office (Excel, Word, etc.)
- Friendly and customer-oriented attitude
- Fitness background or interest in the fitness industry is a strong advantage
- Experience in admin or customer service is preferred
Responsibilities
Perform general administrative duties such as data entry, filing, and document handlingRespond to customer inquiries via phone, email, or messaging platforms in a friendly and professional mannerManage bookings, memberships, and client recordsCoordinate with trainers and internal teams to ensure smooth daily operationsAssist in handling social media messages or basic customer follow-upsSupport in day-to-day operations of the fitness studio or gymAny other ad-hoc tasks as assignedBenefits
Annual leave
Sick leave
Maternity
Public holidays
Medical reimbursementPerformance bonus
Retirement fund contributions (e.g., EPF, SOCSO)
Skills
Communication Skills Problem-Solving Skills Customer Service Skills Computer Skills Attention to Detail Organizational Skills Account Management
Important Information
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