TCM Clinic Assistant

1. Hygiene and Environmental Standards -Uphold and enforce rigorous hygiene standards by ensuring the cleanliness and orderliness of all areas within the medical center, including treatment rooms, and equipment storage areas. -Conduct regular inspections to verify that all tools and equipment are adequately stocked, functional, and compliant with safety regulations. 2. Inventory Management -Monitor inventory levels of medical consumables, proactively replenishing supplies to ensure seamless operations and uninterrupted patient care. -Collaborate with procurement staff to facilitate timely ordering of necessary supplies. 3. Assistance with Medical Procedures -Operate treatment machines and equipment as prescribed by the TCM Practitioner, adhering to established protocols. -Provide direct support to TCM Practitioners during various medical treatments and procedures, ensuring patient comfort and safety throughout. 4. Patient Care and Support -Serve as a primary caretaker for patients in the treatment area, addressing their needs with compassion and professionalism. -Offer clear and accurate information regarding services, products, and treatment processes in response to patient inquiries. 5. Administrative Responsibilities -Facilitate patient check-in and check-out processes efficiently, ensuring accurate data entry into systems. -Maintain meticulous documentation of patient interactions and treatment outcomes in compliance with healthcare regulations. 6. Patient Education -Educate patients and their families about treatment plans, health conditions, and post-treatment care instructions to promote understanding and adherence to medical advice. [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-persolkelly-malaysia-job-tcm-clinic-assistant]

• Minimum SPM or equivalent education level. -Prior experience in the TCM industry will be considered an advantage. -Proficiency in Mandarin, English, and Malay to effectively communicate with a diverse group of patients and customers. -Basic proficiency in computer skills for managing appointments and clinic records. -A proactive approach to work, with a strong sense of responsibility, dedication, and ability to work well in a team environment. -Fast learner and follow job procedures, with a commitment to completing tasks efficiently and accurately. -Willing to work OT / flexible hours, including weekends and public holidays, to meet the needs of the clinic. -On-the-job training is available.