Customer Service Representative Mandarin Speaking

Customer Service Representative Mandarin Speaking

MYR3,800 - MYR4,200 Per Month

KL City,

Fresh Graduates 最后机会申请此工作。 Posted 2 days ago

• Closing 21 Sep 2025 最后机会申请此工作。 保存
• High School (SPM), Diploma and above are required.
• Excellent communication skills in Mandarin language required.
• Excellent commercial understanding.
• Problem solving.
• Sense of responsibility.
• Independent and customer friendly.
• Experienced with Customer Care, internet and hotel industry.
• Available for changes in shift schedule on a monthly rotation schedule or as business needs require.
• Handle pre and post reservation inquiries by phone, e-mail and fax.
• Handle customer requests by phone and e-mail.
• Modify, change and / or cancel existing reservations.
• Make outbound calls to hotels / guests to arrangement special requests.
• Act as liaison between guest and hotel to resolve complaints.
• Manage relationships with hotels by providing high levels of customer service and account management support.
• Annual leave
• Monthly performance KPI bonus
• Language allowance
• 5 Working Days
• Training Provided
• Staff Activities
• Allowance Provided

Patience and Empathy Customer Service Experience Communication Skills Problem-Solving Skills Fluency in Mandarin Customer Service