Jobs in Malaysia

Who are we?

Equinix is the world’s digital infrastructure company®, operatingover 260 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

A highly skilled specialist performs facility and infrastructure maintenance especially for mechanical systems, site administration and incident support. Focus is on tasks requiring highly skilled and independent judgement, while contributing to the development of new concepts and techniques for standard operating procedures.

Responsibilities

Facility / Infrastructure Maintenance

Responsible to ensure the functioning, upkeep, maintenance and preventive maintenance of mechanical system (HVAC systems, chillers, cooling towers,etc.)

Resolves advanced incidents and develops new procedures and techniques to support the overall team

Resolves a BMS alarms for complex assignments requiring independent action and a high degree of initiative to resolve

Leads and coordinates critical infrastructure operations

Develops project scope with management for life-cycle maintenance / end of life infrastructure projects and critical replacements

Customer Service

Maintain a positive and professional working relationship with internal and external clients

Respond to customer service requests in a timely manner

Respond to emergency calls (24x7 hrs)

Produce monthly executive reports to clients

Site Administration & Incident Support

Performs difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts

Identifies Single Points of Failure (SPOFs) and makes recommendations

Responds to on-site incidents, including failures, problems and delays

Uses substantial understanding in following operating procedures to support on-site administration

Collaboration

Collaborates with others to resolve facility incidents

Effectively collaborates within the department; may mentor team members on general maintenance activities

Provides stakeholders of inventory needs in order to maintain optimal stock levels of critical parts and equipment

May recommend infrastructure projects

Qualifications

Qualified Diploma / Degree Level in Mechanical with a minimum of 3 years direct industry experience. Preference is given to data centre, hospital, pharmaceutical production or power plant experience

An excellent understanding and experience of the general facilities management and maintenance regime

Strong oral and written communication skills, with the ability to communicate intelligently and effectively with the client and with contractors who perform maintenance or upgrade work on the data centre systems

Computer literate with the ability to compile and submit monthly and annual reports, and to monitor and trend operational characteristics (load, capacity, environmental conditions etc)

Strong and committed team player with excellent communication and coaching skills

Willingness to work outside of normal hours to resolve technical issues in a 24 / 7 industry

The ability to learn quickly and to gain maximum benefit from extensive training and development programmes aimed at ensuring that any identified knowledge or experience deficiencies are addressed in the short term

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.