Jobs in Wilayah persekutuan kuala lumpur, malaysia

Job Description

The Head of Training is responsible for leading the development, implementation, and management of training programs across the organization. This role ensures that employees at all levels receive effective training aligned with company goals and industry best practices.

Key Responsibilities :

Design and implement comprehensive training strategies for all departments.

Develop and manage training calendars, content, and modules for onboarding, skill enhancement, and leadership development.

Coordinate with department heads to identify training needs and performance gaps.

Lead a team of trainers and oversee their day-to-day performance and effectiveness.

Evaluate training effectiveness through feedback, assessments, and performance improvements.

Collaborate with external vendors or consultants as needed for specialized training sessions.

Maintain records of all training activities, attendance, feedback, and certifications.

Ensure compliance with regulatory and organizational training requirements.

Requirements

Qualifications :

Bachelor's / Master’s degree in HR, Education, Business Administration, or related field.

Minimum 5-7 years of experience in training and development, with at least 3 years in a leadership role.

Strong knowledge of training methods, adult learning principles, and e-learning platforms.

Excellent communication, leadership, and organizational skills.

Ability to manage multiple programs and prioritize tasks efficiently.

Preferred Skills :

Experience in retail, FMCG, or similar sectors.

Certification in Learning & Development or Instructional Design (e.g., CPTM, ATD) is a plus.

Familiarity with LMS platforms and digital training tools.

Benefits

Provident fund

Health Insurance