Customer Service Representative average salary in Malaysia, 2025

Handle  inbound customer inquiries via calls, email and live chat. Assist customers with  ride bookings, cancellations, fare inquiries, and app-related concerns. Provide professional  customer support and issue resolution. Maintain accurate records of  customer interactions and f...

The Customer Service Representatives provide high-quality and accurate resolutions by maintaining direct contact with our customers on their general inquiries or specific request such order placement, quotes request, order status, product availability and lead times, available services, and return. ...

Calibration and other technical services experience as customer service is an added advantage. Receiving the instruments, updating the systems and co-ordinating with internal team to meet the SLA (Service Level Agreement) for the customer. Updating the customers about the status and maintaining high...

Knowledge of Customer Service Representative (CSR) roles or related fields, with 1 year of required experience as a CSR. Excellent verbal and written communication skills, with strong negotiation abilities and a proven track record of achieving customer service targets. Prepare reports on recurring ...

Manage relationships with hotels by providing high levels of customer service and account management. Processes transactions, prepares correspondence, and fulfills customer needs. Independent and customer friendly. Experienced with Customer Care, internet and hotel industry. ...

To exceed customers' expectations in terms of customer service & accurate information. Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback, and other raising issues related to the company's products. Communication Skills Customer Handling Problem-Solvi...

Providing introductory information to prospective and new customers. Ensuring that consumers are satisfied with product or services by handling complaints and inquiries. Following up with clients or customers by online to check that they're still satisfied with their purchases. Letting patrons know ...

Providing customer services for international claims for the reimbursement of medical expenses for the unit’s dedicated contracts. An appropriate response is correct, clear, concise and customer-friendly. Customer-focused: communicates empathically. We guide our customers through the health care sys...

The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Manage relationships with hotels...

Nezda is hiring for Customer Service Representative (Cantonese). ...

The Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Manage relationships with hotels...

Job DescriptionDo you have a passion for helping others and ensuring customers have the best experience possible?We are looking for a highly motivated Customer Service Representative to join this expanding team where you will be part of our Global Service Centre supporting clients from across the Gl...

Serves customers by providing service information and resolving service problems. Resolves service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and followin...

Customer Service Fluency in Mandarin. Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency. Gather feedback, meet productivity standards, and continuously improve service quality. Identify and address financial needs, safeguard customer i...

We are looking for a skilled Customer Service Representative to join our team, servicing the Malaysia-based Distributors and customers. The successful candidate for this role will have a strong command of the company's customer service policies, and be well-trained in product knowledge that can be c...

We are looking for a highly motivated Customer Service Representative to join this expanding team. As a Customer Service Representative with Cigna, you will be the first point of telephone contact for our global members who have private medical insurance with us. Provide the highest levels of custom...

We are seeking a dedicated Customer Service Representative to provide logistical support and handle customer inquiries. Maintain professional customer service, creating a great experience for customers. You will be responsible for responding to customer concerns, managing complaints, and ensuring a ...

Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency. Gather feedback, meet productivity standards, and continuously improve service quality. Identify and address financial needs, safeguard customer information, and maintain brand loyalty...

Conduct necessary analyses to address customers' issues, and provide regular updates to the customers. Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards. Develop and maintain customer portfolio through regular calls and face...

We’re looking for a friendly Cantonese speaking Customer Service Representative to join our team and support the Hong Kong market. Maintain professional customer service, creating a great experience for customers. Fresh graduates are welcome to apply; prior customer service experience is an ad...

Join our team as a Lodging Partner Associate, leveraging your fluency in Japanese and English to deliver exceptional customer service for Expedia Group's B2B travel-related services. You'll be instrumental in resolving customer inquiries and ensuring seamless experiences, making a direct impact on o...

Basic computer skills and familiarity with customer service software. Opportunities for career advancement within the customer service field. Enjoy job stability and regular working hours in many customer service roles. Strong verbal and written communication skills for effective customer interactio...

Join our team as a Lodging Partner Associate, leveraging your fluency in Korean and English to deliver exceptional customer service for Expedia Group's B2B travel-related services. You'll be instrumental in resolving customer inquiries and ensuring seamless experiences, making a direct impact on our...

Positive, proactive, and professional attitude with a strong focus on customer service and sales. Product Knowledge Communication Skills Customer Relationship Management. ...

Join our team as a Lodging Partner Associate, leveraging your fluency in Vietnamese and English to deliver exceptional customer service for Expedia Group's B2B travel-related services. You'll be instrumental in resolving customer inquiries and ensuring seamless experiences, making a direct impact on...