Lead Network Engineer, OperationMastercard • Kuala Lumpur, Kuala Lumpur, Malaysia

Lead Network Engineer, Operation

Mastercard • Kuala Lumpur, Kuala Lumpur, Malaysia

30+ days ago

Job description

Mastercard Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Title and Summary

Lead Network Engineer, Operation

Job Overview

Provide advanced technical support and leadership for Mastercard’s operations environment with an emphasis on networking technologies.
Analyze information in order to conceptualize and define operational objectives.
Provide project support and leadership, training for junior staff, and utilize applied engineering techniques to develop and implement new technology initiatives.
Define and implement process improvement techniques that generate operational efficiencies.

Major Accountabilities

Perform Tier II support functions for the MasterCard Operations Command Center (OCC) to isolate and resolve operational problems in a cost‑effective manner.

Review projects, define operational requirements and ensure successful delivery of services.

Create implementation plans to ensure changes to the production environment are delivered in accordance with established standards and change management policy.

Perform proactive network analysis to ensure network integrity and performance is at an optimal state.

Keep abreast of current and future technologies.

Successfully interact with partners, customers and stakeholders.

Develop and define metrics along with management input.

Develop advanced documentation to support the operations environment.

Education

Bachelor’s degree or equivalent experience.

Knowledge / Experience

Advanced knowledge of routing / switching, tunneling, security operations / engineering, and MPLS.

Firewall experience is preferred.

5 to 8 years of experience required.

Skills / Abilities

Problem solving skill.

Work Conditions

Some on‑call responsibility and occasional off‑hours work required.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices.

Ensure the confidentiality and integrity of the information being accessed.

Report any suspected information security violation or breach.

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

Financial Services, IT Services and IT Consulting, Technology, Information and Internet

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Network Engineer • Kuala Lumpur, Kuala Lumpur, Malaysia

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