Lead Network Engineer, Operation
MastercardKuala Lumpur, Kuala Lumpur, Malaysia30+ hari lalu
Penerangan pekerjaanPerform Tier II support functions for the MasterCard Operations Command Center (OCC) to isolate and resolve operational problems in a cost‑effective manner. Review projects, define operational requirements and ensure successful delivery of services. Create implementation plans to ensure changes to the production environment are delivered in accordance with established standards and change management policy. Perform proactive network analysis to ensure network integrity and performance is at an optimal state. Keep abreast of current and future technologies. Successfully interact with partners, customers and stakeholders. Develop and define metrics along with management input. Develop advanced documentation to support the operations environment. Advanced knowledge of routing / switching, tunneling, security operations / engineering, and MPLS. Firewall experience is preferred. 5 to 8 years of experience required. Abide by Mastercard’s security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Mastercard Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Title and Summary
Lead Network Engineer, Operation
Job Overview
- Provide advanced technical support and leadership for Mastercard’s operations environment with an emphasis on networking technologies.
- Analyze information in order to conceptualize and define operational objectives.
- Provide project support and leadership, training for junior staff, and utilize applied engineering techniques to develop and implement new technology initiatives.
- Define and implement process improvement techniques that generate operational efficiencies.
Major Accountabilities
Education
Bachelor’s degree or equivalent experience.
Knowledge / Experience
Skills / Abilities
Problem solving skill.
Work Conditions
Some on‑call responsibility and occasional off‑hours work required.
Corporate Security Responsibility
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Industries
Financial Services, IT Services and IT Consulting, Technology, Information and Internet
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