Benefits Administrator

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is hiring a Benefits Administrator to join our People team! Reporting to the Benefits Manager (EMEA & APAC), you have the opportunity to deliver and develop of Lime’s employee benefits proposition in 25+ countries across Europe, the Middle East and Asia-Pacific regions.

As the lead in the practical delivery and communication with our employees in some of the most important markets at Lime, the successful applicant will ensure effective administrative controls are maintained and deadlines met in tandem with our global payroll teams.

Lime is at an exciting inflection point as we scale rapidly toward our next stage of growth. As we grow our category leadership, we are transitioning to a more structured, high-performing organization and need someone who thrives in this evolution. The ideal candidate has experience scaling teams, products, or processes in a fast-paced, high-growth environment and can balance execution with strategy. In this role, you will help design and implement systems that enable us to move quickly while maintaining quality and efficiency. This is a unique opportunity to make a significant impact as we build the foundation for long-term success.

We are a remote first company! For many roles, we welcome applications from anywhere we operate. It's preferred that the individual hired for this role be able to work from Lime’s offices in Kuala Lumpur 2 days a week, or as required by their line manager.

What You’ll Do

• Manage all ‘Business as Usual’ aspects of Lime's benefits programs (health, dental, vision, retirement plans, tax-efficient schemes, expense allowances, life insurance, disability, leave policies, wellness programs).
• Manage external suppliers to ensure service level agreements are met, accurate reporting is provided in accordance with agreed deadlines and credits / debits to Lime are recorded accurately.
• Collaborate with People Operations, Payroll, Business Partner and Talent Management teams to ‘Raise the Bar’ and where possible improve internal processes and procedures.
• Serve as a primary point of contact for employee benefit-related inquiries via our Zendesk ticketing system.
• Provide input to help design and improve our communications materials, ensuring they remain; accurate, clear and engaging. Where required, produce communication materials for benefits education, ensuring employees understand and maximise their benefits.
• Ensure data handling complies with local domestic and international regulations (e.g. GDPR in the EU and UK).
• Assist in regular audits of benefits data for accuracy and compliance.

About You

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email for assistance.

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.

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