Risk and Compliance Specialist (English & Mandarin)
Bitget Federal Territory of Kuala Lumpur, Malaysia
Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com.
Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions.
We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of digital currency, then look no further than Bitget!
What you'll do
- Work effectively with the Compliance and Risk Team, help deliver compliance with data protection laws and policies.
- Broad understanding of EDD and have a general sense of risk awareness. Risk conscious with the emphasis on sensitive data sharing.
- Support the creation / maintenance of data protection policies and procedures
- Maintain a deep understanding of our products and services to provide accurate and informative responses.
- Collect information to identify, analyze and check the compliance of processing activities
- Keep up-to-date with industry trends and market changes to provide informed responses to customer questions.
- Work closely with other customer support specialists to share insights and best practices.
- Create, adapt and deliver training materials and sessions according to the needs of the business
What you'll need
Excellent written and verbal communication skills.Strong customer service orientation with a dedication to providing exceptional support.Two shift options : 10 : 00 AM – 7 : 00 PM or 4 : 00 PM – 1 : 00 AMSchedule : Rotational shift with 5 working days and 2 rest days per weekBitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchangesWe are a global company with staff members from over 50 different countries and regionsWe are growing and looking for world-class ambitious talents to help us continue this journeyWe have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframeWe offer competitive salaries and benefitsBlockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!
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